Insurance and claims

General documentation tips. Cover depends on your policy wording and the cause of the leak or failure.

Document

• Photos of the leak, stain or failed heater before repairs start.
• Note rooms affected, when it started and whether you shut off the water.
• Keep communication with your insurer or landlord.

Claim

Notify your insurer as your policy requires. they do not replace your claim or give legal advice.

Not legal or insurance advice.